Every service you deliver, on one record
Run smoking cessation, weight management, dosette boxes and ten more services on protocols that check the exclusions as you go - then send the referral to the GP practice as an SBAR, without retyping a word of it.
Built for independent pharmacies, not adapted from something else.
Good morning, Riverside Pharmacy
Tuesday, 10 June
24
Today's Appointments
1,892
Active Patients
63
Consultations
£8,420
Service Revenue
Weekly services
Last 7 daysPharmacy First, start to finish
A consultation takes four clicks
Watch it happen. The presentations, the referral criteria and the recommended actions below are the real NICE content your pharmacists would be working from — not a mock-up drawn for this page.
PharmOSy carries the NICE antimicrobial prescribing pathways as structured data: Acute cough / bronchitis (NICE NG120), Acute sore throat (NICE NG84), Acute sinusitis (NICE NG79), Acute otitis media (earache) (NICE NG91), Uncomplicated UTI in women under 65 (NICE NG109), Impetigo (NICE NG153), Infected insect bite or sting (NICE NG182), Shingles (NICE CKS - Shingles). Each one lists its referral criteria and its recommended actions inside the consultation form.
Eight presentations, each with its referral criteria on the screen while the pharmacist decides. See what else is in there
One integrated platform, built for independent pharmacies
Built for Pharmacies
Designed around pharmacy workflows
Protocol-Driven
Exclusions checked as you consult
Patient Engagement
Modern digital patient services
Cloud Platform
Secure access from anywhere
Live today, and honest about the rest
The clinical layer, ordering and booking are all shipped. Three things are not, and they are labelled as such.
Clinical Service Modules
Thirteen services - smoking cessation, weight management, blood pressure, dosette boxes, Pharmacy First and more. Switch on the ones you deliver.
Structured Consultations
The protocol drives the form and checks the exclusions as you answer, so the record is structured rather than a free-text box.
SBAR to GP Practices
Referrals drafted from the consultation you just recorded, sent by NHS Mail or printed - and tracked until the practice replies.
Patient Care Record
Care issues that outlive the appointment that raised them, waiting on the record for whoever sees the patient next.
Online Prescription Ordering
Patients order repeat prescriptions from your own branded page - straight into your dashboard.
Appointment Booking
Publish any module to your booking page in one click, and patients book it online.
Patient Notifications
Patients are emailed automatically when their order is received and when it is ready.
Order Management
Track every order from request to collection or delivery, with one-tap updates.
Secure Messaging
Two-way patient messaging in one place.
AI Consultation Notes
Reduce admin with AI-assisted documentation.
Reporting & Analytics
Track performance, services and revenue.
You're already paying for four systems that don't talk to each other
A website here, a booking tool there, consultations on paper and a spreadsheet for what you can claim. The same patient typed in four times, and the joins between them done by whoever is on the counter. This is all of it on one record.
Today
Four bills, four logins
- Website Provider
- Booking Software
- Patient Messaging
- Consultation Records
- Reporting Tools
Separate logins, scattered patient data, duplicated admin.
With PharmOSy
One login, one record
- One Login
- One Platform
- One Patient Record
- One Workflow
Everything connected, in one secure system.
AI Built for Pharmacy Teams
PharmOSy is being built to put AI to work where it matters most for pharmacy teams: reducing the administrative burden around consultations. The vision is simple - let your team focus on patients while the platform helps with the documentation behind every interaction.
- AI-powered consultation tools
- Smart clinical documentation
- Workflow automation designed for pharmacy teams
None of this has shipped yet. Everything on the roadmap is labelled that way, here and on the features page.
Patient Consultation
Where every interaction begins
AI Transcript
Designed to capture the detail
Clinical Summary
Structured documentation, the vision
Patient Record
Connected to one patient record
Follow-Up Actions
Smarter workflows for your team
Practice Overview
Live24
Bookings
63
Consults
12
SBARs
Built around the work that pays
Services are where the money is now, and every one of them comes with paperwork attached. This is the paperwork, done as you go.
- Nothing typed twice
- The consultation, the referral and the claim all come off the same record.
- The phone rings less
- Patients order their repeats and book their own appointments, at eleven at night if that suits them.
- A locum can pick it up
- Each service carries its own protocol, so the consultation runs the same way whoever is in that day.
- Nothing delivered goes unclaimed
- Finished consultations land in one claims view, and anything left unmarked is flagged before it is forgotten.
Thirteen services, each with its protocol built in
Not thirteen empty forms. Each one carries the questions, the exclusions and the follow-up its service specification asks for, so the consultation record is complete because you did the consultation - not because you remembered to write it up afterwards.
Smoking Cessation
The 12-week quit programme: combination NRT, CO readings and cigarette counts against the patient's own baseline.
Weight Management
BMI and waist tracking, eligibility screening for pharmacological treatment, and structured lifestyle review.
Blood Pressure
Case-finding checks staged automatically against NICE thresholds, with ABPM follow-up.
Pharmacy First
Common clinical conditions under PGD, with gateway points, exclusions and treat-or-refer recorded.
Medicines Care Review
The serial prescribing care plan: care issues raised, actioned and carried forward between visits.
Oral Contraception
Initiation and ongoing supply with UKMEC screening, BP and BMI recorded at every review.
Emergency Contraception
Time-critical supply with the interaction, timing and safeguarding checks recorded in one pass.
Vaccination
Flu, COVID and travel vaccines with consent, batch number, site and post-vaccination observation.
Travel Health
Destination risk assessment, vaccine schedule planning and antimalarial supply as a private service.
Substance Use
Supervised administration, missed-dose escalation and take-home naloxone, on the care record.
Gluten Free Food
Annual review and unit allocation for coeliac patients on the gluten free food service.
Dosette / Monitored Dosage
Compliance aid assessment and weekly pack production, with de-blistering checks every cycle.
New Medicine Service
The intervention and follow-up calls, scheduled and recorded against the medicine they started.
Switch on only the ones you deliver. The rest stay out of the way — and out of the record.
The ones you were going to ask
Does it replace my PMR?
No, and it is not trying to. Your PMR dispenses; PharmOSy is everything around the dispensing - the clinical services, the referrals, the ordering and the bookings, on one patient record. The two sit side by side, and we would rather say so now than have you find out in month two.
How long does it take to get going?
Your account is created the same day, and the setup checklist takes about twenty minutes: your details, the services you deliver, and your team. Bringing your patient list across is a CSV upload, and it shows you exactly what it read before it writes anything.
What happens to the records if we leave?
They are yours. Every pharmacy has its own database, and you can have a full export of it whenever you ask - not a support ticket, not a fee. We would rather compete on the software.
Do referrals actually reach the GP practice?
An SBAR is drafted from the consultation you have just done, so there is nothing to retype. It travels NHS Mail to NHS Mail from your own nhs.net account - and until that account is set up, the send button stays hidden and SBARs are printed instead. Nothing is ever marked sent down a channel that does not exist.
See it with your own services switched on
Half an hour, your services, your workflow. No obligation and nothing to install.
One shop or four hundred - each pharmacy keeps its own patients, its own record and its own front door.