Acute cough / bronchitis
01Symptoms or signs suggesting a more serious illness or condition
Built in the UK, for UK pharmacies
Every service your pharmacy runs, on one record.
The clinical services around the dispensary - delivered, recorded, referred and claimed, without anything being typed twice. PharmOSy sits beside your PMR, not on top of it.
- Your account is live the same day
- NICE pathways inside the consultation
- Your data exported whenever you ask
- 13Clinical service modules, each with its own protocol built in
- 8NICE antimicrobial pathways, as structured data in the consult
- 1Patient record behind the booking, the consult and the referral
- 0Retyping between the consultation, the SBAR and the claim
01 What this is
Your PMR dispenses. PharmOSy runs everything else - and we would rather say that now than have you find out in month two.
The services are where the money is, and every one of them arrives with paperwork attached: a booking, a structured consultation, a referral, a claim. Four jobs that are really one job, done four times because the systems doing them have never spoken to each other.
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Sits beside
Your dispensing system, untouched. No migration, no switchover, nothing to rip out.
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Replaces
The booking tool, the paper consultation pad, the referral template and the claims spreadsheet.
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Owns nothing
Your patient records are yours. Full export whenever you ask - not a support ticket, not a fee.
02 Pharmacy First
The guideline is in the form, not in a folder behind you.
Eight NICE antimicrobial pathways carried as structured data. When a pharmacist picks the presentation, the referral criteria and the recommended actions for that condition are on the screen while they decide - and the SBAR that follows is drafted from the answers they just gave.
Acute sore throat
02Suspected sepsis, quinsy, epiglottitis or airway compromise
Acute sinusitis
03Intraorbital, periorbital or intracranial complications
Acute otitis media (earache)
04Suspected mastoiditis, meningitis or other serious complication, or a child under 3 months with a temperature of 38 degrees or more
Uncomplicated UTI in women under 65
05Pregnant, male, under 16, catheterised, recurrent UTI, or signs of upper tract infection
Impetigo
06Systemically unwell, immunosuppressed, recurrent, or not improving on treatment
Infected insect bite or sting
07Systemically unwell, suspected necrotising fasciitis, or any anaphylactic reaction
Shingles
08Ophthalmic involvement, Ramsay Hunt, immunosuppressed, pregnant or disseminated rash
One red-flag criterion shown per pathway. The full set - 36 referral criteria across the eight - is on the screen inside the consultation. See what else is in there
03 On a phone
On your phone, where your team already is.
Tap the icon and you are in. No browser, no address bar, nothing that feels like a website wearing a costume. Here it is opening on a real handset.
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01
It sits on the home screen
Right there beside everything else your team opens all day.
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02
It opens with your mark
Your icon, your colours. Not a browser warming up.
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03
No browser in sight
No address bar, no tabs, nothing to get lost in.
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04
And you are in
Straight to sign in, ready for the first patient of the day.
04 The platform
Nine things are shipped. Two are not, and they say so.
The clinical layer, the ordering and the booking are all live today. Everything still on the roadmap carries the label here, on the features page and nowhere else but honestly.
Live
Clinical service modules
Thirteen services, each carrying the questions, exclusions and follow-up its specification asks for. Switch on the ones you deliver.
Live
Structured consultations
The protocol drives the form and checks the exclusions as you answer, so the record is structured rather than a free-text box.
Live
SBAR to GP practices
Referrals drafted from the consultation you just recorded, sent NHS Mail to NHS Mail or printed - and tracked until the practice replies.
Live
Patient care record
Care issues that outlive the appointment that raised them, waiting on the record for whoever sees the patient next.
Live
Online prescription ordering
Patients order their repeats from your own branded front door, straight into your dashboard.
Live
Appointment booking
Publish any module to your booking page in one click, and patients book it themselves at eleven at night if that suits them.
Live
Patient notifications
Patients are emailed automatically when their order is received and again when it is ready to collect.
Live
Order management
Every order tracked from request to collection or delivery, with one-tap updates from the counter.
Roadmap
Secure messaging
Two-way patient messaging in one place.
Roadmap
AI consultation notes
Reduce admin with AI-assisted documentation.
Live
Reporting and claims
What you delivered in a period, and the CSV a claim is built from. Drafts are counted but never billed.
05 One patient record
You are already paying four bills for one job.
A website here, a booking tool there, consultations on paper and a spreadsheet for what you can claim. The same patient typed in four times, and the joins between them done by whoever happens to be on the counter.
How it works today
Four logins- Website providerBill 1
- Booking softwareBill 2
- Consultations on paperFiling
- Referrals from a templateRetyped
- Claims in a spreadsheetBill 3
Scattered patient data, duplicated admin, and no single place to see what was delivered.
How it works here
One login- Your own branded front doorIncluded
- Booking, published per moduleIncluded
- Structured consultation recordIncluded
- SBAR drafted from that recordIncluded
- One claims view, nothing missedIncluded
One patient, entered once, carried through the booking, the consultation, the referral and the claim.
06 The catalogue
Thirteen services, each with its protocol built in.
Not thirteen empty forms. The consultation record is complete because you did the consultation, not because you remembered to write it up afterwards.
Pharmacy First
England & Scotland
Common clinical conditions under PGD, with gateway points, exclusions and treat-or-refer recorded.
Smoking (non-varenicline)
UK-wide
The 12-week quit programme: combination NRT, CO readings and cigarette counts tracked week by week against the patient's own baseline.
Weight Management
UK-wide
BMI and waist tracking, eligibility screening, dose-laddered treatment plans and a side effect review at follow-up visits.
Blood Pressure
UK-wide
Case-finding clinic checks staged against NICE thresholds, with the ABPM or HBPM review booked from the first visit rather than written on a card.
Medicines Care Review
Scotland
The serial prescribing care plan: pharmaceutical care issues raised, actioned and carried forward between visits.
Oral Contraception
England
Initiation and ongoing supply with UKMEC screening, and the reviews booked from the first supply rather than left to the patient to remember.
Emergency Contraception
UK-wide
Time-critical supply with the interaction, timing and safeguarding checks recorded in one pass.
Vaccination
UK-wide
Structured vaccine selection, a complete supply record, and multi-dose courses tracked dose by dose with batch numbers.
New Medicine Service
England
Three-stage adherence support for a newly prescribed medicine, with the intervention and follow-up scheduled from the engagement.
Gluten Free Food
Scotland
Annual review, unit allowance and the regional order form for coeliac patients registered with the gluten free food service.
Dosette / Monitored Dosage
UK-wide
Compliance aid assessment and weekly pack production, with the de-blistering and exclusion checks recorded every cycle.
Cryotherapy
UK-wide
Removal of benign skin lesions with nitrous oxide cryotherapy: lesion assessment, contraindication screening, consent and a treatment log.
Travel Health
UK-wide
Destination risk assessment, vaccine schedule planning and antimalarial supply as a private service.
Switch on only the ones you deliver. The rest stay out of the way - and out of the record. Five of the thirteen are commissioned in some nations and not others, and each says which above.
07 Why pharmacies move
Built around the work that actually pays.
Four things change in the first month, and none of them are features. They are the reasons a pharmacy that has run services on paper for a decade stops.
- 01Nothing is typed twice
The consultation, the referral and the claim all come off the same record.
- 02The phone rings less
Patients order repeats and book their own appointments, out of hours, without anyone answering.
- 03A locum can pick it up
Each service carries its own protocol, so the consultation runs the same way whoever is in that day.
- 04Nothing delivered goes unclaimed
Finished consultations land in one claims view, and anything left unmarked is flagged before it is forgotten.
08 The roadmap
What we are building next, and have not built yet.
The next block of work puts AI where the burden actually is: the documentation around a consultation, not the clinical decision inside it.
- In designAI consultation notes
Drafted documentation from the consultation you have just run, for the pharmacist to check and sign.
- In designSecure patient messaging
Two-way messaging on the same record as the booking and the consultation.
- In designWorkflow automation
The follow-ups, recalls and reviews each protocol implies, raised without anyone remembering to.
None of the three has shipped. They are labelled the same way here, on the features page and in the product, and they will move to “live” on the day they do.
09 Questions
The ones you were going to ask.
Does it replace my PMR?
No, and it is not trying to. Your PMR dispenses. PharmOSy is everything around the dispensing - the clinical services, the referrals, the ordering and the bookings, on one patient record. The two sit side by side, and we would rather say so now than have you find out in month two.
How long does it take to get going?
Your account is created the same day, and the setup checklist takes about twenty minutes: your details, the services you deliver, and your team. Bringing your patient list across is a CSV upload, and it shows you exactly what it read before it writes anything.
What happens to the records if we leave?
They are yours. Every pharmacy has its own database, and you can have a full export of it whenever you ask - not a support ticket, not a fee. We would rather compete on the software.
Do referrals actually reach the GP practice?
An SBAR is drafted from the consultation you have just done, so there is nothing to retype. It travels NHS Mail to NHS Mail from your own nhs.net account - and until that account is set up, the send button stays hidden and SBARs are printed instead. Nothing is ever marked sent down a channel that does not exist.
Book a demo
Half an hour, your services, your workflow.
We switch on the services you actually deliver and walk the pharmacy through them. Nothing to install, no obligation, and no generic demo script.
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One shop or four hundred - each pharmacy keeps its own patients, its own record and its own front door.