The platform

Everything around the dispensary, on one record.

12 things are live today and 2 are not. Both lists are below, labelled, because the second list is the one you will judge us on.

01  The clinical layer

The protocol drives the form, not the pharmacist's memory.

Every one of the thirteen modules carries its own questions, exclusions and follow-up. Answering them is the record, so the consultation is complete because it happened, not because somebody wrote it up afterwards.

  • Eight NICE antimicrobial pathways as structured data, with their referral criteria
  • Exclusions checked as you answer, and red flags recorded as raised
  • Drafts saved mid-consultation, so a failed submit never wipes the ticks
  • The SBAR to the GP practice drafted from the same answers

02  Pharmacy First

Eight pathways, and their reference numbers.

Read out of the product, not written for this page. If the guideline content changes in the consultation form, this list changes with it.

Acute cough / bronchitis

01
NICE NG120

4 referral criteria on the screen inside the consultation

Acute sore throat

02
NICE NG84

5 referral criteria on the screen inside the consultation

Acute sinusitis

03
NICE NG79

3 referral criteria on the screen inside the consultation

Acute otitis media (earache)

04
NICE NG91

3 referral criteria on the screen inside the consultation

Uncomplicated UTI in women under 65

05
NICE NG109

6 referral criteria on the screen inside the consultation

Impetigo

06
NICE NG153

5 referral criteria on the screen inside the consultation

Infected insect bite or sting

07
NICE NG182

5 referral criteria on the screen inside the consultation

Shingles

08
NICE CKS - Shingles

5 referral criteria on the screen inside the consultation

03  The patient side

Your own front door, not a phone call.

Every pharmacy gets its own branded page. Patients order their repeats from it, book the services you publish to it, and are emailed when the order is received and again when it is ready. Nobody answers a phone for any of that.

  • Ordering and booking on one page, in your name
  • Any module published to the booking page in one click
  • Received and ready-to-collect emails sent automatically
  • New patients captured on the record as they order

04  Everything, listed

Live today, and honest about the rest.

Everything shares one patient record. Anything marked Roadmap is not built, is not charged for, and carries the same label in the product.

Live

Clinical service modules

Thirteen services, each carrying the questions, exclusions and follow-up its service specification asks for. Five are nation-specific and say so.

  • Gateway criteria and red flags built in
  • Publish any module to your booking page
Live

Structured consultations

The protocol drives the form, so the record is structured rather than a free-text box, and the exclusions are checked as you go.

  • Red flags recorded as raised
  • Save a draft mid-consultation
Live

SBAR to GP practices

Situation, Background, Assessment, Recommendation, drafted from the consultation you just recorded and sent NHS Mail to NHS Mail.

  • Prefilled from the consultation
  • Tracked until the practice replies
Live

Patient care record

Care issues that outlive the appointment that raised them, waiting on the record for whoever sees the patient next.

  • Open, monitoring, resolved
  • Consultations, SBARs and notes together
Live

Your own front door

Each pharmacy gets its own branded page at pharmosy.co.uk/your-pharmacy, where patients order and book.

  • Your name, your services
  • Nothing to host or maintain
Live

Online prescription ordering

Patients request their repeats from that page, straight into your dashboard.

  • Your own ordering link
  • New patients captured automatically
Live

Order management

Every order tracked from request to collection or delivery, with one-tap status updates from the counter.

  • Collections and deliveries
  • Live status tracking
Live

Online booking

Patients book your services themselves, and your team manages the diary and the outcomes.

  • Configurable services and hours
  • Automatic confirmation emails
Live

Patient notifications

Patients are emailed automatically when you receive their request and again when it is ready.

  • Ready-to-collect emails
  • Fewer phone calls
Live

Patient records

One record per patient, carrying the bookings, the consultations and the orders behind them.

  • Unified patient list
  • Full history in one place
Live

Roles and secure hosting

Role-based access and a separate database per pharmacy, because this is patient data.

  • Admin and staff roles
  • Encrypted in transit
Roadmap

Secure messaging

Two-way messaging that keeps patient conversations on the same record.

  • Templated replies
  • Read and delivery status
Roadmap

AI consultation notes

Documentation drafted from the consultation you have just run, for the pharmacist to check and sign.

  • Never the clinical decision
  • Always signed by a person
Live

Reporting and claims

What the pharmacy delivered in a period, and the CSV a claim is built from. It reads the consultations themselves, so a report can never disagree with the record behind it.

  • Drafts counted, never billed
  • Claims CSV with fees and references

Book a demo

See it with your services switched on.

Half an hour, the services you actually deliver, nothing to install and no generic demo script.

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